Loike.

For local businesses that depend on returning customers

Turn customers into regulars.

“I don’t just like it. I Loike it!”
— Your customer

Loike helps local businesses deliver better customer experiences, build lasting customer relationships, and give customers more reasons to return.

Try the demoSee How It Works
Queue · Barber

Demo Barbers · Bangsar

Your number

#18

You're in the queue

2 ahead · about 20 min

ServiceHaircut
StaffAny available
Leave queue
Prepare · Café

Demo Café · Bangsar

Order

#28

Preparing

We'll let you know when it's ready

1 ×Iced Latte
1 ×Butter Croissant
Ready to collect

Getting a customer once is hard.
Losing them after that shouldn't be easy.

Many local businesses complete the sale, then lose the relationship the moment the customer leaves. Most have no simple way to remember:

  • Who came
  • What they bought or received
  • Who served them
  • When they last visited
  • Whether they came back

Loike helps you keep that relationship.

One customer relationship. Multiple Touchpoints.

Customers interact with different businesses in different ways. Loike gives each interaction the right Touchpoint, while keeping the customer relationship connected.

QueueAvailable now

“I'm here. Tell me when it's my turn.”

For businesses where customers wait to be served.

  1. Join queue
  2. Wait
  3. Get called
  4. Get served
PrepareAvailable now

“I'll tell you what I want. Let me know when it's ready.”

For businesses that prepare an order before collection.

  1. Order ahead
  2. Business prepares
  3. Ready
  4. Collect

Each business turns on the Touchpoints that fit how it works.

No app for your customers.

Scan. Connect. Continue in the browser. Customers connect through Loike Smart QR — or a Loike Stand with QR and NFC where available.

  • No download
  • No Loike account needed
  • Works in the phone's browser
Try the Queue customer demo →

How Loike works

Start free with Loike Core. Every interaction helps build a stronger customer relationship.

  1. 01

    Connect

    Customers connect with your business through the right Loike Touchpoint, starting with Loike Smart QR.

  2. 02

    Serve

    Manage each customer's journey with the tools that fit — services, items and staff.

  3. 03

    Remember

    Every completed visit and order builds useful customer history.

  4. 04

    Understand

    Merchant Analytics shows customers served, recorded sales, Customer mix and who is returning.

Capture → Serve → Return → Grow

Capture and Serve are available today. Return and Grow are what Loike is being built toward.

  • CaptureAvailable now
  • ServeAvailable now
  • ReturnComing next
  • GrowComing next
See the complete customer journey →

Remember every customer after they leave.

Loike doesn't stop when the service or order is completed. Every completed interaction adds to the customer's relationship with your business.

FA

Farid Aziz

+60 12-388 6789

6

Visits

MYR 270

Spent

3 days

Last visit

Visit history

22 Sept · Haircut + Beardby Jason
25 Aug · Haircutby Adam

Customer history. Completed visits and orders are saved to each customer's record.

Analytics · Last 7 days

Sample data

165

Customers served

MYR 4,111

Recorded sales

Customer mix

New · 66Returning · 99
Returning customer rate60%

Merchant Analytics. See who's new, who's returning and what's happening across your business.

Your customers are worth more than one visit.

Every customer relationship can extend beyond a single transaction. Loike is designed to help you remember every customer and give them more reasons to return.

Coming next

This customer history becomes the foundation for future feedback, return reminders, loyalty, referrals and customer recovery.

See what happens after the first visit →

Built for businesses that depend on returning customers.

From barbers and cafés to car washes and print shops, Loike supports many kinds of local businesses. Each one uses the Touchpoints that fit how it serves customers.

  • Beauty & Personal Care

    Barbers · Salons · Nail studios · Spas

  • Food & Beverage

    Cafés · Bakeries · Takeaway · Food stalls

  • Automotive

    Car wash · Detailing · Tyre · Motorcycle services

  • Retail & Products

    Florists · Gifts · Specialty retail

  • Services & Repairs

    Printing · Laundry · Device repair · Tailoring

Explore businesses

Frequently asked questions

Turn today's customers into tomorrow's regulars.

Start with the customers you already serve.

Try the demo

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